Urgent - Database error after installing v3.4

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techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Urgent - Database error after installing v3.4

Post by techtr »

Good day, v.3.4 PHP 8.1. I am receiving below error while running a process which was working perfectly fine previously. Can you please check below error and assist urgently? Thank you.

Database Error: 1054 - Unknown column 'e.id' in 'where clause'
Query: select * , ( (select count(*) from app_entity_33 func100 where func100.id>0 and func100.parent_item_id=e.id ) ) as field_4988 from app_entity_27 where id='1641'
Page: /index.php?module=items/processes&action=run&id=131&path=27-1641/33-209&redirect_to=items_info&token=FN6ychRHza
#0 includes/functions/database.php(87): mysqli_query(Object(mysqli), 'select * , ( (s...')
#1 plugins/ext/classes/email_rules.php(559): db_query('select * , ( (s...')
#2 plugins/ext/classes/email_rules.php(619): email_rules->prepare_send_to(Array)
#3 plugins/ext/classes/processes/processes.php(1122): email_rules->send_edit_msg(Array)
#4 modules/items/actions/processes.php(39): processes->run(Array, 0)
#5 index.php(22): require('/home/smartf16/...')
#6 {main}
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support
Site Admin
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Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Urgent - Database error after installing v3.4

Post by support »

File from archive replace to plugins\ext\classes\
Let me know if it works ok now.
Attachments
email_rules.zip
(5.43 KiB) Downloaded 40 times
dorupiroi
Posts: 13
Joined: 17 Nov 2022, 08:27
Name: Doru Piroi
Location: ---

Re: Urgent - Database error after installing v3.4

Post by dorupiroi »

And me i have this eror:

Database Error: 1146 - Table 'zutkdewk_ruko334.app_ext_report_page' doesn't exist
Query: select * from app_ext_report_page where id=''
Page: /index.php?module=dashboard/dashboard
#0 includes/functions/database.php(87): mysqli_query()
#1 modules/dashboard/components/sections_reports.php(123): db_query()
#2 modules/dashboard/components/sections.php(15): require('/home/zutkdewk/...')
#3 modules/dashboard/views/dashboard.php(26): require('/home/zutkdewk/...')
#4 template/layout.php(154): require('/home/zutkdewk/...')
#5 index.php(38): require('/home/zutkdewk/...')
#6 {main}
Any solution?
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support
Site Admin
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Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Urgent - Database error after installing v3.4

Post by support »

You did not update database. Follow instruction https://docs.rukovoditel.net/index.php?p=63
techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Re: Urgent - Database error after installing v3.4

Post by techtr »

support wrote: 14 Jun 2023, 05:34 File from archive replace to plugins\ext\classes\
Let me know if it works ok now.
This worked. Thank you.
Maicoul
Posts: 4
Joined: 28 Feb 2023, 17:20
Name: Maicoul
Location: Joinville
Company Name: Dripp
Contact:

Re: Urgent - Database error after installing v3.4

Post by Maicoul »

Hello Sergey, I did a fresh install after making an error in the update, after completing the new installation through softaculous and updating as instructed, the system returned this error:


Database Error: 1054 - Unknown column 'reminder_status' in 'where clause'
Query: select c.* from app_ext_calendar c, app_entities e where e.id=c.entities_id and reminder_status=1 and length(reminder_type)>0 order by c.name
Page: /index.php?module=dashboard/&action=update_user_notifications_report&token=w5NkVkIHo6
#0 includes/functions/database.php(87): mysqli_query(Object(mysqli), 'select c.* from...')
#1 plugins/ext/classes/calendar/calendar_reminder.php(54): db_query('select c.* from...')
#2 plugins/ext/classes/calendar/calendar_reminder.php(17): calendar_reminder->get_reports()
#3 modules/dashboard/actions/dashboard.php(153): calendar_reminder->init()
#4 index.php(20): require('/home2/jobsdrip...')
#5 {main}
Maicoul
Posts: 4
Joined: 28 Feb 2023, 17:20
Name: Maicoul
Location: Joinville
Company Name: Dripp
Contact:

Re: Urgent - Database error after installing v3.4

Post by Maicoul »

I reviewed everything, according to https://docs.rukovoditel.net/index.php?p=63 and it worked! I was updating as free.. duuu
spartandev
Posts: 3
Joined: 01 Sep 2023, 20:26
Name: Jacob K
Location: United States
Company Name: Spartan Development

Re: Urgent - Database error after installing v3.4

Post by spartandev »

I am getting this exact error messaging (currently using free until our non-profit has enough to buy the Extension). Even after running the update script it is still there, but only for some users. I thought it was a user access group issue and copied one that wasn';t showing the error over, but the error is still there.

Database Error: 1146 - Table 'sparta58_ruko286.app_ext_report_page' doesn't exist
Query: select * from app_ext_report_page where id=''
Page: /whtm/index.php?module=dashboard/dashboard
#0 includes/functions/database.php(87): mysqli_query(Object(mysqli), 'select * from a...')
#1 modules/dashboard/components/sections_reports.php(123): db_query('select * from a...')
#2 modules/dashboard/components/sections.php(15): require('/home/sparta58/...')
#3 modules/dashboard/views/dashboard.php(26): require('/home/sparta58/...')
#4 template/layout.php(154): require('/home/sparta58/...')
#5 index.php(38): require('/home/sparta58/...')
#6 {main}
Edition Nehemia
Posts: 59
Joined: 18 Feb 2023, 16:44
Name: Christoph Berger
Location: Steffisburg, Switzerland

Re: Urgent - Database error after installing v3.4

Post by Edition Nehemia »

Did you also run the SQL update script for the extension? The letters "ext" in the table name indicate that you have tested the extension (which is good). It is possible that there are dependencies that are also loaded if you only load the basic component and the extension is not activated (please correct me if I am wrong).

So you should also update the extension, as well as the database.
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