Attachments preview error

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lvyulin
Posts: 70
Joined: 12 Dec 2022, 11:55
Name: les lv
Location: shanghai

Attachments preview error

Post by lvyulin »

After upgrading beta2 Attachments preview error
Display Error
File not found
The URL of the original file is not valid or the document is not publicly accessible.
Verify the URL is correct, then contact the document owner.
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support
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Posts: 6222
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Attachments preview error

Post by support »

Can't reproduce it. Which file type? Can you provide screenshot?

Probably file is missed? Cam you upload new file?
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lvyulin
Posts: 70
Joined: 12 Dec 2022, 11:55
Name: les lv
Location: shanghai

Re: Attachments preview error

Post by lvyulin »

I found that this problem occurs with Chinese file names. Re uploading the file still prompts the previous error. But there is no error in the English file name.
20230109115410.png
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lvyulin
Posts: 70
Joined: 12 Dec 2022, 11:55
Name: les lv
Location: shanghai

Re: Attachments preview error

Post by lvyulin »

Is it a Chinese file name problem?
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support
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Re: Attachments preview error

Post by support »

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lvyulin
Posts: 70
Joined: 12 Dec 2022, 11:55
Name: les lv
Location: shanghai

Re: Attachments preview error

Post by lvyulin »

Great. It's running normally now. Thank you
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