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Condensed Body on Automatic Record Creation via

Posted: 23 Dec 2022, 20:37
by pico
Mail Integration bug.
When a record is created automatically, the body that automatically puts in the description is condensed. This doesn't happen if we created a ticket manually from the inbox.

Record that created automatically
Screen Shot 2022-12-23 at 23.24.05.png
Record that manually added from the inbox
Screen Shot 2022-12-23 at 23.27.27.png
Will donate for the fix. Thank you.

Re: Condensed Body on Automatic Record Creation via

Posted: 24 Dec 2022, 08:49
by support
First wait once 3.3 will be release and if problem still exist in 3.3 we will try to sort out with this issue.

Re: Condensed Body on Automatic Record Creation via

Posted: 25 Dec 2022, 08:02
by pico
Thank you.