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Run process after records update error

Posted: 09 Mar 2022, 00:50
by techtr
I have a form that should come up every time a record is updated but it is not coming up. When I put the same process as a button and submit, then it is running and the form is coming up. Please advise if this is a bug or it is the way it works.

Re: Run process after records update error

Posted: 09 Mar 2022, 10:23
by support
Process after records update runs in background. There is no form to enter data.

Re: Run process after records update error

Posted: 09 Mar 2022, 17:37
by techtr
So why is following action for the process allowed? Similar to any other process with an action button, I defined below. Doesn't this mean that this action should run after the record is updated as the name suggests "Run process after record update"? Am I missing something here?

Re: Run process after records update error

Posted: 09 Mar 2022, 19:48
by support
You can run any process after insert/add records but process form will be excluded. Only values that configured in process will be set.

Re: Run process after records update error

Posted: 09 Mar 2022, 22:17
by techtr
May I ask why this works this way? Is there any plan to remedy that? Thank you.

Re: Run process after records update error

Posted: 10 Mar 2022, 09:09
by support
It's impossible. Item can be updated via API or from other process. That is why from not displays in this case.