Run process after records update error

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techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Run process after records update error

Post by techtr »

I have a form that should come up every time a record is updated but it is not coming up. When I put the same process as a button and submit, then it is running and the form is coming up. Please advise if this is a bug or it is the way it works.
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support
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Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
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Re: Run process after records update error

Post by support »

Process after records update runs in background. There is no form to enter data.
techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Re: Run process after records update error

Post by techtr »

So why is following action for the process allowed? Similar to any other process with an action button, I defined below. Doesn't this mean that this action should run after the record is updated as the name suggests "Run process after record update"? Am I missing something here?
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Re: Run process after records update error

Post by support »

You can run any process after insert/add records but process form will be excluded. Only values that configured in process will be set.
techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Re: Run process after records update error

Post by techtr »

May I ask why this works this way? Is there any plan to remedy that? Thank you.
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support
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Posts: 6215
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Run process after records update error

Post by support »

It's impossible. Item can be updated via API or from other process. That is why from not displays in this case.
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