Page 1 of 1

Notification problem

Posted: 12 Jan 2021, 12:16
by pepe
Hi Sergey,
I am facing now a mail problem using notification with cron. It worked fine before, 2 days ago problems started.
I think, on the weekend, there were some minor update on the server. I would not know what to tell their support people there.
Would you be able to help here?
2021-01-12_LOG_Mail_Problems.pdf
(65.96 KiB) Downloaded 193 times
Thank you, Pepe

Re: Notification problem

Posted: 12 Jan 2021, 13:48
by support
Default mail function is disabled. Probably hosting was updated and now this function is disabled by default. Or you sent too many emails (over limit on your hosing) and it's disabled for your account only.
Ask you hosting support.
As solution you can use SMTP.

Re: Notification problem

Posted: 12 Jan 2021, 14:28
by pepe
Thank you for the advice!
1. I tried to use SMTP before and was not able to get it to work.
2. I restricted system to send only 5 mails at once, this should be okay.
3. I have contacted the provider and hope to get a solution .... I have a presentation of the system demo system on Thursday this week.

By looking at the logs again, I encountered an other file with the following messages:
2021-01-12_LOG.pdf
(55.27 KiB) Downloaded 169 times
Is this something to worry about?
Thank you, Pepe

Re: Notification problem

Posted: 12 Jan 2021, 15:24
by support
No, this is just notices.