Multi Level Import Not Working Correctly

Post Reply
rmcdonald
Investor
Investor
Posts: 417
Joined: 19 Dec 2018, 02:33
Name: Robert McDonald
Location: Auckland, New Zealand
Company Name: Unicloud
Contact:

Multi Level Import Not Working Correctly

Post by rmcdonald »

Hi we have been testing the multi level import in 2.7 and currently it is not working.

When we select update and import new rows it is adding ALL the data as new items all the way up to the top of the hierarchy so in every entity we get a duplication of data.

When we select update only - no rows get updated despite the headers being correct?
User avatar
support
Site Admin
Posts: 6222
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Multi Level Import Not Working Correctly

Post by support »

I just did test and can't reproduce it. Make sure you are using input field for heading.
rmcdonald
Investor
Investor
Posts: 417
Joined: 19 Dec 2018, 02:33
Name: Robert McDonald
Location: Auckland, New Zealand
Company Name: Unicloud
Contact:

Re: Multi Level Import Not Working Correctly

Post by rmcdonald »

Thanks that was the issue - the top level was a dropdown not input field
Post Reply