New install error

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rmcdonald
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New install error

Post by rmcdonald »

Even on starting with a brand-new install we are getting the following error.

Database Error: 1146 - Table 'unicloudco_412.app_ext_processes_buttons_groups' doesn't exist
Query: select * from app_ext_processes_buttons_groups where entities_id='47' and find_in_set('menu_with_selected',button_position) order by sort_order, name
Page: /testsite/index.php?module=
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support
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Re: New install error

Post by support »

did you install extension?
rmcdonald
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Re: New install error

Post by rmcdonald »

Hi yes first we tried an upgrade then full new installation and got the same error
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Re: New install error

Post by support »

Then it means you did not upgrade extension.
You have to run /install/ext_autoupdate/from_2.4_to_2.5.php
rmcdonald
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Re: New install error

Post by rmcdonald »

Hi thanks we have redone the install and now have less errors but we are getting the following errorwhen trying to add new filters ?
Database Error: 1146 - Table 'unicloudco_412.app_filters_panels' doesn't exist
Query: select * from app_filters_panels where entities_id='41' order by position, sort_order
Page: /testsite/index.php?module=filters_panels/panels&entities_id=41
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Re: New install error

Post by support »

No you did not update database for basic version.

Once you rewrite files you have to run browser two pages:
1) /install/autoupdate/from_2.4_to_2.5.php
(to update basic core)
2) /install/ext_autoupdate/from_2.4_to_2.5.php
(to update extension)
rmcdonald
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Re: New install error

Post by rmcdonald »

Thanks that worked - I will follow up with my server company.

After install just looking at the filter panels but I cant seem to get them to work to filter a parent item ?
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Re: New install error

Post by support »

Yes, it's not supported.
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Re: New install error

Post by rmcdonald »

Ok is there a way I can trick it - I do bring through several fields from the parent entity ie site name and we cant search or filter on it , why cant the search or filters search that value from the parent entity given its an actual field in the entity for which we are creating the filters in.

I am happy to add a field but dont really want to add a mysql field just so I can filter on it.
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