import strange

metwra
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Joined: 22 Jan 2017, 03:16
Name: Jake
Location: UK

import strange

Post by metwra »

Hello I've used imports before and worked great.

Just tried now and gives error even though file type looks correct.

Thanks
import.png
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support
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Name: Sergey Kharchishin
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Re: import strange

Post by support »

Can't reproduce. Can you attache this file?
metwra
Posts: 170
Joined: 22 Jan 2017, 03:16
Name: Jake
Location: UK

Re: import strange

Post by metwra »

Hello Sergey

I've sent you the file in a PM

Did you receive it Sergey, it appears to have been deleted from Private messages

Thanks
metwra
Posts: 170
Joined: 22 Jan 2017, 03:16
Name: Jake
Location: UK

Re: import strange

Post by metwra »

Just tried to import again to different entities with different files but keep getting same error.

I'm using the file type .xlsx

Thanks
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Re: import strange

Post by support »

You did not send me file.
metwra
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Re: import strange

Post by metwra »

Tried to send it again it says its in the outbox thanks Sergey
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Re: import strange

Post by support »

I don't have issue with this file... Probably browser issue? Which browser do you use? Can you try in other browser?
metwra
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Re: import strange

Post by metwra »

it is strange because i got it working before 2.5 after speaking to you

but at the moment continue to get that error

tried firefox and brave browsers.
I'll have to get another browser and check again.

Thanks for checking the file
metwra
Posts: 170
Joined: 22 Jan 2017, 03:16
Name: Jake
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Re: import strange

Post by metwra »

checked in edge and explorer browsers, also chrome, but get same error

thats 5 browsers so not sure its a browser issue?
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Re: import strange

Post by support »

if you save file in .xls format?
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