Related Records - popup fields empty

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weitau
Posts: 38
Joined: 08 Aug 2020, 10:27
Name: Robert T
Location: New York, USA

Related Records - popup fields empty

Post by weitau »

In following the video tutorial, I created Related Records for Tickets and Tasks.

When I go to a Ticket, I can see the related Tasks (from Listing Configuration)
However if I hover over the related Task, the pop up window comes up empty.

I know it should not be empty because the Task has high priority, which can be seen next to the name in the list.

I am using Ruko version 2.7.2 with these browers:
  • Chrome Version 85.0.4183.83 (Official Build) (64-bit)
  • Edge Version 85.0.564.44 (Official build) (64-bit)
  • IE 11 Version 11.1016.18362.0
Attachments
Task Detail
Task Detail
Popup field config
Popup field config
User avatar
support
Site Admin
Posts: 6222
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Related Records - popup fields empty

Post by support »

I can't reproduce this issue. In your case issue with css where color is just white, that is why you can't see data. As I can see you have custom css changes, probably issue is there.
Or you can set off listing highlight rules.
Attachments
screenshot-newtab-2020.09.08-07_11_582551599538318255test.png
weitau
Posts: 38
Joined: 08 Aug 2020, 10:27
Name: Robert T
Location: New York, USA

Re: Related Records - popup fields empty

Post by weitau »

Ugh, you are right. My CSS needs to be corrected. Thank you for the quick reply!
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