The save process is long

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diaz914
Posts: 47
Joined: 07 May 2018, 07:16
Name: Dimas Taufiq
Location: Indonesia
Company Name: Hanindo Group
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The save process is long

Post by diaz914 »

I had a problem when I saved, when the save process took a very long time, just loading it, and the save process could be up to 1 or 2 minutes.
when the save process is complete, the record saved becomes 2 or 3 records and the contents are the same.
how do i solve this problem?
I use Version 2.4 Beta 2
Previously in version 2.3 there was no problem during the save process, not long like this, is this part of the Bug or not?
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support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: The save process is long

Post by support »

For all entities or just some?
Can you turn off option "Use email notification" in Email Option page and check again.
diaz914
Posts: 47
Joined: 07 May 2018, 07:16
Name: Dimas Taufiq
Location: Indonesia
Company Name: Hanindo Group
Contact:

Re: The save process is long

Post by diaz914 »

All Main entities, we need email notification On, if Off how user can get notification?
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support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: The save process is long

Post by support »

Just turn it off and test save process. After testing you can back it on. We need to be sure this is not email notification.
diaz914
Posts: 47
Joined: 07 May 2018, 07:16
Name: Dimas Taufiq
Location: Indonesia
Company Name: Hanindo Group
Contact:

Re: The save process is long

Post by diaz914 »

Yups, when i disable Email Notification, progress save go Fast

so how fix this?
User avatar
support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: The save process is long

Post by support »

It means the problem is in sending email function. Did you use SMTP? If so then try another SMTP server.
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