Urgent help - Restoring backed up database

[techtr]

Good day, while restoring the last database from last night, I received below error and the app is now unusable right now. Can you please help URGENTLY?

Database Error: 1146 - Table 'smartf16_nitlive.app_configuration' doesn't exist
Query: select * from app_configuration
Page: /
#0 includes/functions/database.php(87): mysqli_query(Object(mysqli), 'select * from a...')
#1 includes/functions/database.php(236): db_query('select * from a...')
#2 includes/application_core.php(264): db_fetch_all('app_configurati...')
#3 includes/application_top.php(20): require('/home/smartf16/...')
#4 index.php(4): require('/home/smartf16/...')
#5 {main}

[support]

Something was wrong and database not restored. Now you can't use App to restore database.
Go to your hosting control panel, find phpmyadmin and restore database via phpmyadmin.

[techtr]

Yes, that's what we eventually did but what is the solution? Shall we not be able to restore via the app any more? Thank you.

[support]

It's not clear where issue was. Yes, better use phpmyadmin next time.