PDF preview too small

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Benno812
Posts: 132
Joined: 30 Oct 2019, 02:38
Name: Benedetto Fiorentini
Location: Rome, Italy

PDF preview too small

Post by Benno812 »

Hi Sergey,
I tried the new PDF preview feature but when I click on a pdf attachment the popup preview is so small I can't even read the pdf content properly. What's the problem here?
Screenshot_38.jpg
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support
Site Admin
Posts: 6222
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: PDF preview too small

Post by support »

Strange. The popop width should be 1200px.
Do you use 3.3.1 version? Which browser?
And this is for all pdf or only for this one?
Benno812
Posts: 132
Joined: 30 Oct 2019, 02:38
Name: Benedetto Fiorentini
Location: Rome, Italy

Re: PDF preview too small

Post by Benno812 »

This happens with any pdf I upload.
I'm using 3.3.1 and ext 3.3.1.
I tried it on Chrome, Edge and Opera and get the same on all of them.
I've also looked in my CSS to see if I made some changes related to popups width in the past but nothing.
My web developer console give no errors when opening the popup.
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support
Site Admin
Posts: 6222
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: PDF preview too small

Post by support »

If you try on personal demo you will see the same issue?
https://www.rukovoditel.net/demo.php

This issue on PC not mobile, right?
Benno812
Posts: 132
Joined: 30 Oct 2019, 02:38
Name: Benedetto Fiorentini
Location: Rome, Italy

Re: PDF preview too small

Post by Benno812 »

Seems to work fine in the personal demo.
The issue is on PC.
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