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theweb4u
Posts: 93
Joined: 07 Jul 2019, 23:18
Name: Richard O'Hanlon
Location: Auckland New Zealand
Company Name: U4 International Ltd
Contact:

Registration email stopped sending

Post by theweb4u »

The Verification Code email is working fine but the system is not sending the Registration email with the Username and Password to the new applicant.

This is causing some real problems at the moment if they do not create their own password.

Anybody know why this may be happening. I have tried everything I can think of but still not working.
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support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Registration email stopped sending

Post by support »

Maybe email go to Spam? Any other notification email works?
Can you do tests with different emails.
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LPARO
Posts: 149
Joined: 03 Mar 2021, 18:01
Name: Luiz Paro
Location: Brasil, São Paulo
Company Name: Luiz Paro Advogados
Contact:

Re: Registration email stopped sending

Post by LPARO »

support wrote: 05 Jul 2022, 08:37 Maybe email go to Spam? Any other notification email works?
Can you do tests with different emails.
Dear Sergey,

For me isn’t working too…

I don’t know how to reproduce the issue, but I can give you an access to my system, if you want.
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support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Registration email stopped sending

Post by support »

If test email not working then issue with emails on your server. Do you use SMTP? If so try to turn it off.
Do you see any errors?

Also try to update to latest (3.2) version
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