Favorites not working?

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techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Favorites not working?

Post by techtr »

Good day,

Marking record for "favorites" but is not coming up at the notifications panel. Is this a bug or am I missing something?
2021-12-05_13-15-23.png
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support
Site Admin
Posts: 6222
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Favorites not working?

Post by support »

Can't reproduce this issue. Please to more test.
You are logged as admin?
techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Re: Favorites not working?

Post by techtr »

Yes, logged in as Admin. Using latest Chrome browser, cleared cache just in case. Still the same.
Also tried on MS Edge browser to see if it is a browser issue. Same issue. Nothing comes up at the notifications area.
Also, I was using reduced scale theme, switched to standard to try, still the same.
Thank you.
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marijan
Posts: 281
Joined: 06 Dec 2018, 04:52
Name: Marijan Grijakovic
Location: Skopje

Re: Favorites not working?

Post by marijan »

Hi, for me it works for admin and users without problem.
Screenshot_1185.png
techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Re: Favorites not working?

Post by techtr »

Hi, is this the only setting you made for this or is anything else needed?

Also, can you please advise which browser you are using? Thank you.
Favorites.jpg
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marijan
Posts: 281
Joined: 06 Dec 2018, 04:52
Name: Marijan Grijakovic
Location: Skopje

Re: Favorites not working?

Post by marijan »

Hi, yes is only that settings and I use Chrome but I made test also in Mozilla and it's ok

Rukovoditel version is 3.0 beta 2

Maybe you can try on personal demo just for check if you will have a same problem.

Regards
techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Re: Favorites not working?

Post by techtr »

Hi Marijan,

Yes, using Rukovoditel version is 3.0 beta 2

I am not sure what you mean by below:

"Maybe you can try on personal demo just for check if you will have a same problem."

Do you mean I should install a clean new site to test?

Thanks.
techtr
Posts: 176
Joined: 23 Nov 2021, 04:48
Name: Zach S.
Location: United States

Re: Favorites not working?

Post by techtr »

Hi again Marijan, I figured out what you mean and got a personal demo and it is working there. I still do not know why it is not working on my installation. Thanks.
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marijan
Posts: 281
Joined: 06 Dec 2018, 04:52
Name: Marijan Grijakovic
Location: Skopje

Re: Favorites not working?

Post by marijan »

Hi,

Try to copy all Rukoviditel installation files again ower your files.
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support
Site Admin
Posts: 6222
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: Favorites not working?

Post by support »

techtr wrote: 07 Dec 2021, 03:43 Hi again Marijan, I figured out what you mean and got a personal demo and it is working there. I still do not know why it is not working on my installation. Thanks.
Check browser console, might there is some errors there once you click on Star. Also check php error log, probably some info you can find in it.
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