No login after update 2.7 to 2.8

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badgir
Posts: 4
Joined: 17 Nov 2020, 21:54
Name: Johannes Heger
Location: Italy - Rome

No login after update 2.7 to 2.8

Post by badgir »

I did an update as described
- backup of db
- placed all files of 2.8 version into program directory on server (overwriting old files) with ftp client
- run the http://[your-site]/install/autoupdate/from_2.7_to_2.8.php with success
- cancelled the install directory on server
- trying to renter the program but get a screen with title of my application (correct) and Login window without any field for user and password. No way to enter the system. (see screenshot)
System is in maintenance mode as I set before update.
Database is in place and seems not to be corrupted (checked with phpMyAdmin).
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support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: No login after update 2.7 to 2.8

Post by support »

Maintenance mode should allows you login as admin. Try to reset browser cache. Try to login in other browser.
badgir
Posts: 4
Joined: 17 Nov 2020, 21:54
Name: Johannes Heger
Location: Italy - Rome

Re: No login after update 2.7 to 2.8

Post by badgir »

No way from other browser/other computer and resetting cache. Is there an error log file?
User avatar
support
Site Admin
Posts: 6231
Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

Re: No login after update 2.7 to 2.8

Post by support »

Try to replace all files again.
badgir
Posts: 4
Joined: 17 Nov 2020, 21:54
Name: Johannes Heger
Location: Italy - Rome

Re: No login after update 2.7 to 2.8

Post by badgir »

thank you. that resolved. seems to work fine now.
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