Rukovoditel Support Forum

I'm trying to get an email notification working for the users who create a ticket. The idea is someone makes a ticket assigned to a group of users. The users in that group get the notification. One person in that group will assign themselves to the ticket and change the status. It should then send a...

Dropbox/Google Drive integration would be nice.

Though, couldn't the image upload field restrict to image formats only so it doesn't allow something like a .zip? That way compression could start after the image is uploaded.

I would like to have an image compression option. When someone adds an image to a task or comment, it will automatically be compressed to help save space. Maybe also have the option to set a global image resolution limitation and have very large images scaled down to the set values.

Is it possible for an admin to login as another user to assist them with things? If not, possibly a planned feature?

What I was saying before was clicking "Decode" and have it autofill (Year, Make and Model) into text boxes when making a ticket.
So, yes what you have in your last post looks to be exactly what I'm looking for. Very good work!

Ok, so having an entity in the menu for each vendor would probably work out best.

I'm using this as a work order system and would like to allow access to 3rd party vendors (outside companies) to be able to have work notifications emailed to them as soon as the ticket is made. I was thinking of having it setup where you click "Add Ticket" and then you can choose a depart...

Thank you so much for working on this. Donation has been sent.

VIN Examples:
1GKKRRKD4GJ115955
1C4BJWDG4GL327400
JN8AS5MT9BW180163
WBA3A5C57DF354581

Is it possible to have the information automatically added into other text fields for the ticket? So when the VIN is entered you can either click on a "Decode" button and have it pull the information, or have it pull info when you tab to the next box or click on another. It's somewhat of a...

I'm in the need of a vehicle VIN decover extension. I am using Rukovoditel to process work orders at a shop and need to be able to paste a VIN # into a text box and have it decode information into other box's (make, model, year, etc.) when adding a Ticket. https://vpic.nhtsa.dot.gov/ seems to hold a...